Contact
Contact & support
The official contact points for ArkenApps. Using the correct address helps us route your request promptly and keep an accurate written record.
Last updated: 9 August 2026
Business identity
ArkenApps — a registered software enterprise under the Ministry of Micro, Small & Medium Enterprises, Government of India (Udyam Registration No. UDYAM‑JK‑21‑0078157). Based in Srinagar, Jammu and Kashmir, India.
Product enquiries, commercial questions, partnerships, website matters, invoices or quotations, and general correspondence.
Installation, activation, licence transfer, product errors, and compatibility questions. Include your order or licence reference where applicable.
Mark the subject line “Privacy Request”. Identify the nature of the request and the email address or transaction it relates to. We may ask for reasonable verification before disclosing or changing personal data.
Include the order number, product name, purchaser email, and a concise explanation. Do not send full card details. Merchant-of-Record transactions may also be subject to that provider’s buyer-support and refund process.
Mark the subject line “Security Report”. Provide a clear technical description and reproduction steps. Do not access data that is not yours, disrupt a service, or publish an unpatched vulnerability before we have had reasonable time to respond.
Formal notices should identify the sender, the matter concerned, the relevant product or transaction, and a reliable return contact. Email is appropriate for initial notice unless a signed agreement requires a different method.
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Response expectations
ArkenApps is a software publisher and does not operate a 24-hour call centre. Messages are reviewed in the ordinary course of business and prioritised according to urgency, security impact, and customer impact. A specific response time applies only where it is expressly stated in a paid support plan or written agreement.
Website
This page is published by ArkenApps, a software enterprise registered with the Ministry of Micro, Small & Medium Enterprises, Government of India (Udyam Registration No. UDYAM‑JK‑21‑0078157), based in Srinagar, Jammu and Kashmir, India.