Legal

Free & Pro Edition Licence Terms

How Free and Pro editions differ — rights, devices, sharing rules, upgrades, and enforcement.

These Free and Pro Edition Terms explain the default licensing distinction between ArkenApps software editions labelled “Free”, “Free Edition”, “Pro”, “Professional”, or similar. A product page may state different or additional terms; where it does, the product-specific terms prevail.

1. Free Edition

Unless a product page expressly states otherwise, the Free Edition is licensed to an individual for personal, non-commercial evaluation and ordinary personal use. It may include reduced features, limits on export, file volume, automation, support, updates, integrations, or other capabilities.

The Free Edition may be copied for the same individual's own permitted use, but it may not be sold, repackaged, bundled for resale, presented as another publisher's product, modified to remove limitations, or used as a mechanism to provide paid services to third parties unless ArkenApps expressly permits that use.

2. Pro Edition

The Pro Edition is a paid licence intended for the additional features and usage rights identified on the product page or order. Unless otherwise stated, a Pro licence may be used for the licensed user's lawful personal or internal business purposes, subject to the number of authorised users, devices, installations, or activations stated for that licence.

3. One licence is not an unlimited licence

Buying one Pro licence does not authorise unlimited sharing within a family, team, company, client base, classroom, or other group. If the product or checkout does not state a different quantity, a single-user Pro desktop licence authorises one licensed user and one active installation on one computer at a time.

Additional users, shared workstations, terminal servers, virtual desktop infrastructure, managed-service use, or deployment across multiple computers may require additional licences or an enterprise arrangement.

4. Licence keys and sharing

A Pro licence key or activation credential is issued for the licensed customer and must be treated as confidential. It may not be given to friends, colleagues, customers, resellers, public forums, file-sharing sites, key-sharing sites, or other persons outside the licensed scope.

ArkenApps may apply reasonable activation limits and may suspend or revoke a key where evidence reasonably indicates piracy, public disclosure, fraudulent activation, chargeback abuse, or use materially exceeding the purchased licence. Legitimate device replacement and recovery requests will be handled reasonably after order verification.

5. Free-to-Pro upgrade

Where a product uses the same installer or executable for Free and Pro functionality, entering or validating a Pro licence may unlock additional features without transferring customer files to ArkenApps. The licence determines entitlement; it does not change ownership of the customer's files or extracted output.

6. Reinstallation and replacement computers

A perpetual Pro licence remains associated with its legitimate purchaser. Where technically supported, the purchaser may deactivate the old installation and activate a replacement computer within the permitted device limit. If self-service deactivation is unavailable, ArkenApps may reset a legitimate activation after verifying the order.

7. Business and team use

A business may purchase licences for employees or authorised contractors. Unless an enterprise or multi-seat licence states otherwise, each person or computer requiring an independent licensed installation must have the necessary licence entitlement. The purchasing organisation is responsible for keeping licence keys within its authorised users and for removing access when a user no longer requires it.

8. Updates and major versions

A “buy once” or perpetual Pro licence permits continued use of the purchased version, subject to the licence terms. ArkenApps may provide maintenance updates for that version. A future major version, premium module, cloud service, or materially expanded edition may be offered as a separate purchase. We will not deliberately disable a valid perpetual licence merely because the customer chooses not to purchase a future major upgrade.

9. Support

Free Edition support may be limited to documentation, FAQs, and discretionary assistance. Pro customers receive the standard support described in the Support Policy unless a product page or paid plan states a different entitlement. Neither edition includes bespoke development, data recovery, integration work, or guaranteed service levels unless expressly purchased.

10. Misuse and enforcement

Circumventing edition limits, altering the program to unlock Pro features without a valid licence, distributing modified builds, sharing paid activation credentials outside the permitted scope, or using cracked or pirated copies is prohibited. ArkenApps may disable affected licence entitlements and pursue other remedies available under the Software Licence Agreement and applicable law.

11. Relationship to other terms

These Edition Terms supplement the Software Licence Agreement, Refund Policy, Privacy Policy, and applicable product page. If an accepted enterprise order or signed agreement expressly provides a different seat count, device count, deployment right, or support term, that agreed term prevails for that purchase.

Contact

General and legal enquiries: arkenapps@outlook.com
Product support: support@arkenapps.com
Website: arkenapps.com
Business location: Srinagar, Jammu and Kashmir, India