Terms of use

Last updated: 6 July 2026

About ArkenApps and this site

This website is operated by ArkenApps, a software enterprise registered with the Ministry of Micro, Small & Medium Enterprises, Government of India (Udyam Registration No. UDYAM‑JK‑21‑0078157), based in Srinagar, Jammu and Kashmir, India, and serving businesses worldwide. The site describes our software products, tools, services, approach, and contact options. By using this website, you agree to these terms. If you do not agree, please do not use the site.

Business use and global availability

ArkenApps is intended primarily for business and professional use. Visitors and customers may be located in India, the United States, United Kingdom, Europe, the Middle East, Central Asia, Africa, Australia, or any other region where use of our website and products is lawful. You are responsible for complying with the laws, regulations, tax rules, import rules, data protection rules, and industry requirements that apply to you in your own country or region.

Website information is not a binding offer

Information on this site is provided for general product and business communication. Product names, descriptions, screenshots, features, roadmap statements, prices, or availability may change. Nothing on this website creates a binding quote, warranty, service-level commitment, partnership, or product licence unless confirmed in a separate written agreement, invoice, quotation, proposal, licence, or statement of work.

Software is licensed, not sold

When you buy or receive an ArkenApps product, you receive a right to use that product under the applicable licence terms. You do not receive ownership of the software code, design, architecture, brand assets, documentation, or intellectual property unless we expressly agree in writing. Unless a licence says otherwise, you may not resell, redistribute, rent, sublicense, copy, reverse engineer, decompile, remove notices from, or create competing products from ArkenApps software, except where local law gives you a right that cannot be excluded.

Separate product agreements

Some products, custom projects, support plans, enterprise deployments, or regional arrangements may have their own licence, support terms, service description, quotation, invoice, or statement of work. If there is a conflict between these website terms and a signed or accepted product-specific document, the product-specific document applies to that product or service.

Free tools, demos, and beta releases

Free tools, trial versions, demos, previews, experimental features, or beta releases may be provided for evaluation or convenience. They may be changed, limited, suspended, or withdrawn. Unless stated otherwise, they are provided without warranties, support commitments, uptime commitments, or continuity guarantees.

Customer responsibilities

Many ArkenApps products are designed to run locally, offline, or inside customer-controlled environments. You are responsible for the environment in which you install or use the software, including hardware, operating systems, browsers, networks, user permissions, passwords, access controls, backups, database maintenance, security controls, and compliance with your own internal policies and laws. Ownership and control of data also means responsibility for protecting that data.

Data, backups, and operational records

Your business data remains yours. You are responsible for keeping appropriate backups, exports, disaster recovery plans, access controls, and retention policies for records that matter to your operation. Unless we have agreed to provide hosted services or managed support, ArkenApps is not responsible for loss caused by missing backups, device failure, corrupted local files, user deletion, malware, misconfiguration, unauthorised access, or customer-controlled infrastructure issues.

Payments, pricing, taxes, and international charges

Prices, if shown, may be indicative and may change unless confirmed in a written quotation or invoice. Unless stated otherwise, prices do not include taxes, duties, withholding taxes, bank fees, currency conversion costs, payment gateway charges, customs charges, or any local government fees that may apply in your country or region. You are responsible for any taxes or charges imposed on your purchase or use of our products or services.

Support, updates, and maintenance

Support, updates, maintenance, migration help, customisation, training, or implementation assistance are provided only where included in the applicable product, licence, support plan, quotation, or written agreement. If a product is sold as a one-time licence without ongoing support, future changes, compatibility updates, and maintenance may require a separate arrangement.

Acceptable use of this website

You agree not to misuse this website, including by attempting to disrupt it, attack it, probe it for weaknesses without permission, scrape it at scale, impersonate others, submit malicious files, or use the contact form to send unlawful, abusive, deceptive, spam, or security-threatening material.

Responsible security reporting

If you believe you have found a security issue in this website or an ArkenApps product, please contact us responsibly at arkenapps@outlook.com. Do not access data that is not yours, interrupt services, exploit the issue, publish details before we have had reasonable time to review it, or perform testing against customer systems without permission.

International trade, sanctions, and restricted use

You may not use, export, re-export, resell, or provide ArkenApps products or services in violation of applicable export control laws, sanctions, embargoes, anti-bribery laws, anti-corruption laws, or other trade restrictions. You may not use our products for unlawful activity, surveillance abuse, credential theft, malware, harm, or any purpose prohibited by applicable law.

High-risk and regulated environments

ArkenApps products are built for business operations and productivity. They are not designed for life-support systems, emergency response systems, aviation control, nuclear facilities, weapons systems, medical diagnosis, legal advice, financial advice, or other high-risk uses unless a separate written agreement expressly says otherwise. You are responsible for validating that any product is suitable for your specific industry, compliance, and operational requirements.

Intellectual property

The ArkenApps name, logo, product names, website content, software, design, documentation, workflows, code, architecture, and related materials belong to ArkenApps or its licensors. You may not use our brand assets to imply endorsement, partnership, or affiliation without written permission. Brief quotation of website text with attribution is acceptable.

Customer content and feedback

You retain ownership of the business data, files, records, and materials you provide to us or manage through our products. If you give us feedback, suggestions, feature ideas, or improvement requests, you allow us to use them to improve ArkenApps products and services without owing compensation, unless we agree otherwise in writing.

Third-party services and open-source components

This site or our products may link to, integrate with, or rely on third-party services, operating systems, libraries, repositories, payment providers, hosting providers, or open-source components. Those third parties may have their own terms and privacy policies. We are not responsible for services we do not operate. Open-source components remain governed by their own licence terms.

Privacy

Our handling of personal information is described in our Privacy Policy. Customer-controlled product data remains subject to the relevant product agreement, customer environment, and customer instructions.

Disclaimer of warranties

This website and its content are provided "as is" and "as available". We work to keep information clear and accurate, but we do not guarantee that the site will be uninterrupted, error-free, secure at all times, or free from omissions. Product warranties, if any, are only those stated in the applicable product licence or written agreement.

Limitation of liability

To the fullest extent permitted by law, ArkenApps will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or business-interruption losses, including loss of profit, revenue, goodwill, data, records, opportunity, or expected savings arising from use of this website. Nothing in these terms limits liability that cannot lawfully be limited.

Indemnity for misuse

You agree to be responsible for claims, losses, damages, liabilities, or expenses arising from your unlawful use of this website, misuse of ArkenApps products, violation of these terms, or infringement of someone else's rights through materials or instructions you provide.

Mandatory local rights

These terms are intended for business use and do not exclude rights that cannot be excluded under applicable law. If a mandatory law in your country or region gives you rights that cannot legally be waived, those rights continue to apply.

Changes to these terms

We may update these terms from time to time. The date at the top reflects the latest revision. Continued use of the site after changes means you accept the current version.

Governing law and disputes

These website terms are governed by the laws of India. Subject to any mandatory law that applies in your location, disputes relating to this website are subject to the exclusive jurisdiction of the competent courts at Srinagar, Jammu and Kashmir, India. Product-specific agreements may set a different governing law or dispute process for that product or customer relationship.

Contact

Questions about these terms can be sent to arkenapps@outlook.com.